Tone of Voice Copywriting for Brands That Want to Sound Distinctive and Stand Out in Their Industry

I run tone of voice workshops and develop brand voice guidelines that give your team a consistent way to communicate across all channels.

Why Tone of Voice Matters in an AI-Saturated Market

Artificial Intelligence has changed how fast content can be produced, but it hasn’t improved how brands express themselves. Much of the writing published across technology, finance, energy, and professional services now sounds interchangeable. Familiar phrasing appears everywhere, and audiences notice when language lacks intent or character.

This creates two issues: brands lose distinctiveness, and internal teams lose confidence in how they should communicate. When every draft feels the same as the next, your messaging starts to veer from the positioning that senior stakeholders want to reinforce.

A defined tone addresses this at source. It sets expectations for how ideas should be framed and which language choices strengthen your position. It also gives writers a shared reference point, reducing the number of revisions needed to align with leadership priorities.

''Understood Our Tone of Voice''

‘Jamie worked with us to write the copy for our website. Our business is quite technical and before meeting Jamie we struggled to find the right tone and balance in our writing. Jamie helped us clarify and understand our audience and tone. He was always very responsive and quickly understood our feedback on technical or industry terminology. We look forward to working with Jamie again.’

 

Christa Boren, Project Manager, Ripcord Designs

 

''A Pitch Perfect Piece of Work''

‘Jamie took the time to understand us, our business and what we were trying to achieve. This allowed Jamie to construct a tone of voice which represented how we wanted to communicate to the market. This laid the platform for our website copy and we were very grateful for Jamie’s patience and persistence with our desire to produce a pitch perfect piece of work. We worked together on the problems and found solutions to any challenges we came across, ultimately crafting an excellent copy deck. Jamie was thoroughly professional in his work, meticulous with the detail and always hit his deadlines.’

 

Tom Haley, Director and Founder, Quantik

 

''Nailed Our Tone of Voice''

‘Jamie did a fantastic job rewriting all our product descriptions for our premium paddle board brand, along with extensive brand copy for our ecommerce website. He nailed our tone of voice and the brief first time with very few tweaks needed before setting all the copy live. Everything was delivered very efficiently and it was a pleasure to work with Jamie. Brand New Copy will now be our go-to copy writers going forward.’

 

Charlotte Green, Head of Marketing, Red Paddle Co
Tom Fearon

''A User-Centric Tone''

‘Working with Jamie has been a great pleasure. He is a persuasive writer whose user-centric tone and in-depth understanding of SEO principles enriched our website copy. I greatly appreciated his attention to detail and punctuality in delivering to our agreed timeline. His genuine interest in learning about our institutional values, voice and audience was reflected in the high standard of copywriting he delivered.’

 

Tom Fearon, Marketing and Communications Manager, The Australian National University

A Consultancy-Led Approach to Brand Voice Copywriting

Most brands already have the raw material for a strong written identity. They often have sector knowledge, a clear proposition, and an understanding of who they serve. The challenge is turning this into a consistent way of communicating that aligns with strategic goals.

Rather than jumping straight into phrasing or style edits, I begin by examining how your organisation positions itself, how senior stakeholders want to be perceived, and where current communication falls short. This includes reviewing existing content, internal documentation, and the patterns that form how your brand presents ideas.

From there, I translate these insights into a practical direction for your written voice. This forms the foundation for brand voice copywriting across websites, long-form content, internal communication, and thought leadership messaging. The goal is to give you a clear, repeatable standard that supports your positioning and strengthens how your brand is perceived across every channel.

Photo of an Orange guitar amplifier

How to Establish Your Brand's Tone of Voice

How exactly do you set yourself apart from the competition while still sounding like you? In this post, I look at how to define your brand’s tone of voice to help you strengthen your position in your industry.

How Tone and Messaging Attracts Better Leads

How Refining Tone and Messaging Helped This Software Client Attract Better Leads

When trying to attract new clients, many businesses default to increasing traffic or pouring more into ads. But in my experience, meaningful growth often comes from sharpening the message so it resonates more clearly with the right audience, not necessarily a bigger one.

Tone of Voice Workshops for Brands That Need Clear Direction

A tone of voice workshop creates the conditions for alignment. It brings decision-makers together to define how the organisation should express itself, supported by examples that turn abstract ideas into something your team can apply with confidence.

These sessions are practical and discussion-led. We explore how your brand is currently interpreted, how you want to be interpreted, and the writing patterns that support that shift. The session includes tone of voice workshop exercises that uncover your values, voice traits, preferred phrasing, and the subtleties that influence how ideas are received by your audience.

What we’ll cover in a workshop:

  • How the brand is perceived and where communication feels inconsistent
  • Competitor language, recurring clichés, and overused phrasing in your sector
  • Values and personality, translated into usable voice traits
  • Practical examples of what aligns with your voice and what moves away from it
  • Drafting exercises that reveal how the brand should sound across formats

Format and structure

Sessions are typically delivered remotely via Zoom. I tailor the agenda to your organisation, whether you need a focused half-day or a more in-depth format with broader stakeholder involvement. Each workshop produces a clear set of decisions that feed directly into the voice guidelines.

Brand tone of voice workshop price

Most clients invest from £3,000 as a starting point for a brand tone of voice workshop, including preparation, facilitation, and tone of voice guidelines. Larger organisations with multiple teams, regions, or service lines may require a wider scope, which can be outlined after an initial conversation.

Tone of Voice Development for ISI Markets

Defined a clear, consistent tone of voice for ISI Markets, aligned to a senior global audience. Refined language across products and sectors to improve clarity, reduce inconsistency, and support confident, credible communication across website copy and wider content.

Xceptor

Tone of Voice and Messaging for Xceptor

Design House brought me in to shape the brand voice for Xceptor’s automation solutions. I created a tone of voice guide, wrote a marketing brochure, and aligned key messaging to ensure consistency across the company’s communications.

Amey

Tone of Voice and Messaging for Amey

I was commissioned by Design House to define Amey’s tone of voice and refine its core messaging. The project helped establish a consistent style and language across the company’s internal and external communications.

Screenshot of Quantik website

Tone of Voice, Website Copy and Brochure for Quantik

Quantik provides quantity surveying and dispute resolution services to leading construction and engineering firms. I partnered with the founder to shape the company’s brand language and messaging. I also produced website and marketing content to support its commercial growth.

Screenshot of Ripcord Designs website

Tone of Voice and Website Copywriting for Ripcord Designs

I worked with Ripcord Designs to develop a brand strategy, define their tone of voice, and establish a clear messaging framework. I also wrote the complete website content, helping the agency present a unified and consistent brand across all touchpoints.

screenshot of EMCOR UK homepage

Tone of Voice Guidelines and a Social Value Report for EMCOR UK

I was asked by London brand and design agency, Designhouse, to create a Tone of Voice document for EMCOR UK, based on a Social Value Report I had previously written for the company. 

Screenshot of WAES homepage

Tone of Voice Guidelines for Westminster Adult Education Service (WAES)

WAES required a flexible education copywriting partner that could improve the content on its course landing pages and create detailed tone of voice guidelines.

Tone of Voice Guidelines and 15 Optimized Web Pages for HostChain

I was asked by HostChain to write the website copy for their new brand. The copy was to be used as the basis for the website’s design. The company required upbeat, consistent, and informative copywriting that included tone of voice guidelines.

Screenshot of the Omexom website

Tone of Voice Guidelines, a Brochure and 10 Website Pages for Energy Company Omexom

As a freelance copywriter in the UK that specialises in writing for the energy sector, I was asked by Omexom to write the copy for the launch of their new website. They needed a tone of voice that reflected their position as a leading electricity provider to local authorities in hard to reach areas of the world.

Screenshot of Spartan website

Website Copywriting and Tone of Voice for Spartan Maritime

 Marine consultants, Spartan Maritime required copy for their newly re-branded website. The copy had to strike a balance between communicating the technicality of the company’s offerings and engaging the reader on a conversational level.

Germany Pension Refund

Tone of Voice and Website Copywriting for Germany Pension Refund

I led a brand language workshop for German Pension Refund and produced a full suite of materials, including a voice guide, messaging framework, and website content, to help the company expand into global markets.

Tone of Voice Development, Website Copywriting and Messaging Framework for Optimus

I was commissioned to rewrite the Optimus website to support a clearer commercial proposition, strengthen positioning across key audiences, and create a consistent message across all role-specific pages.

Tone of Voice Guidelines Your Team Can Rely On

The workshop sets the direction. The tone of voice guide turns that direction into a clear standard for everyday communication. It’s a practical reference based on how your organisation thinks, writes, and positions itself.

The guide brings together the decisions made during the workshop and an analysis of your sector to define how you want to be perceived. Every section is grounded in examples, so your team can see the difference between language that fits your identity and language that steers away from it.

What your guide includes:

1. Voice foundations

A clear summary of your audience priorities, brand position, and communication aims. This section provides the grounding for how your organisation expresses itself.

2. Voice principles with examples

Your voice distilled into a concise set of traits, each supported by examples that show how they appear in writing. These examples cover both strong usage and phrasing that moves away from your intended expression.

3. Values translated into language

Your values reframed as writing guidance, showing how they shape tone, structure, emphasis, and decision-making in your communication.

4. Sector and competitor language review

A short analysis of writing patterns across your competitors, including areas of overlap, missed opportunities, and places where your brand can stand apart in tone and expression.

5. Style and structure guidance

A practical section covering punctuation, grammar, sentence rhythm, and preferred approaches to phrasing. This keeps communication consistent across different writers and formats.

6. Before-and-after examples

Samples drawn from your own content or newly drafted examples, showing exactly how the guidelines translate into website copy, product updates, internal communication, and editorial content.

The document becomes the anchor for your brand voice copywriting going forward, giving you a shared standard that supports stronger, more intentional communication across the organisation.

Who Needs a Tone of Voice Copywriter?

I work with organisations that need a considered written identity, especially in sectors where accuracy, expertise, and trust influence how messages are received. Tone of voice development is particularly valuable for teams producing high volumes of content or communicating complex ideas to senior audiences.

My work as a brand voice copywriter and tone of voice consultant focuses on:

Energy Communication needs to balance technical detail, operational nuance, and clear positioning for investors, partners, and regulators.

TechnologyTeams need a voice that can articulate complex ideas in a way that feels grounded, confident, and easy to follow.

SaaS Product language, customer communication, and long-form content rely on a consistent written style that reflects the product’s value and the company’s intent.

SustainabilityCredibility depends on precision, accuracy, and an approach to writing that avoids inflated language while still conveying direction and purpose.

FinanceTone influences trust, and phrasing decisions carry weight with analysts, institutional audiences, and executive teams.

EducationAccessibility, authority, and empathy need to sit comfortably together across course pages, student information, and wider institutional communication.

This work supports organisations that want a distinctive written presence and a clear standard that guides communication across teams, formats, and channels.

Frequently Asked Questions

What does brand voice refer to in copywriting?

Brand voice describes the character and expression that your organisation uses in writing. It reflects your values, priorities, and identity. In practice, it guides how ideas are framed, how you speak to your audience, and which writing patterns reinforce the way you want to be interpreted.

How do you develop tone of voice for a brand?

Tone of voice development begins with understanding your positioning, audience expectations, and internal communication habits. From there, the process moves through a structured workshop, a review of sector language, and drafting examples that capture how the brand should sound across formats. The result is a guide your team can apply in everyday writing.

What happens in a tone of voice workshop?

A tone of voice workshop brings key people together to discuss how the organisation should express itself. We review current language, assess competitor phrasing, explore values, define voice traits, and complete practical tone of voice workshop exercises. These sessions form the basis of your tone of voice guidelines.

How much does a brand tone of voice workshop cost?

Most clients invest from £1,800 to £2,500 for a standalone brand tone of voice workshop. When the workshop is combined with full tone of voice guidelines, the investment typically begins at £3,500 to £4,500. Broader scopes with multiple teams or service lines are priced after an initial conversation.

Do you provide brand voice copywriting as part of the process?

Yes. Alongside the workshop and guide, I can support early content such as website pages, product material, or thought leadership pieces. This ensures the tone is applied consistently and gives your team clear working examples.

Can you update an existing tone of voice guide?

Yes. If your current document needs refinement, I can revise it through a structured review and integrate clearer direction, better examples, and stronger guidance. If the foundations are no longer aligned with your positioning, a fresh round of tone of voice development may be required.

Strengthen Your Brand Tone of Voice

If you’d like to discuss a tone of voice workshop or full brand voice development, share a short overview of your organisation and what you want to achieve. I’ll outline a practical approach, the likely scope, and next steps.

DOWNLOAD My New Report: The Modern Copywriter >IT'S FREE
+