Tone of Voice Workshops for Brands That Want to Sound More Distinctive

In the AI era, tone of voice has become one of the few remaining signals of genuine distinction. This workshop helps organisations develop a clearer verbal identity and create more consistency across written communication.

Defining Tone of Voice Beyond Brand Adjectives

I run tone of voice workshops for organisations that want a clearer and more consistent written identity across their communication.

My background spans messaging strategy, website copywriting, and tone of voice development across sectors including energy, sustainability, technology, finance, and infrastructure.

Rather than treating tone as a superficial layer, I approach it as part of how organisations are interpreted through language. The workshop is designed to create a more practical communication standard that teams can apply consistently.

Why Brand Voice Can be Difficult to Define

Most organisations can describe how they want to be perceived. Far fewer can explain how that should sound in practice.

Terms like “professional”, “human”, “clear”, or “authoritative” are often interpreted in different ways by different people. This creates inconsistency in how ideas are expressed across websites, campaigns, thought leadership, and day-to-day communication.

Over time, a company’s tone of voice can change due to individual writing habits, industry language, and whatever style feels acceptable in the moment. The result is communication, that although accurate and well-written, is increasingly difficult to recognise as belonging to the same organisation.

''Thoroughly Researched''

‘We have had consistently great experiences working with Jamie. His copywriting is clear and impactful and, most importantly, he has taken the time to understand our audience. Our product is technically sophisticated, and we’ve always struggled to find people who could get to grips with our USP. Jamie rose to the challenge better than anyone else we’ve worked with and delivered confident, thoroughly researched writing that still converts readers.’

 
Jack Barton, Head of Marketing, Babelforce

amy-jowett

''Made Our Lives Easier''

‘Jamie was a star to work with. He supported us across lots of projects for our global financial services client – everything from content strategies to whitepapers, and handled complex topics with ease. He was always flexible when deadlines were tight and made our lives a lot easier. Would definitely recommend him to any agency that needs specialist support in this space.’

 

Amy Jowett, Account Director, Engage Interactive 

''Produces First-Rate Copy''

‘Jamie produces first-rate copy, to deadline, in a range of formats. He’s very reliable, fun to work with, communicates project progress clearly, and is proving an excellent support for our in-house writers and industry subject matter experts.’

 

Paul Harris, Vice President Marketing, geoLOGIC Systems Ltd.

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''Understood Our Audience''

‘Jamie worked with us to write the copy for our website. Our business is quite technical and before meeting Jamie we struggled to find the right tone and balance in our writing. Jamie helped us clarify and understand our audience and tone. He was always very responsive and quickly understood our feedback on technical or industry terminology. We look forward to working with Jamie again.’

 

Christa Boren, Project Manager, Ripcord Designs
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''A Pitch Perfect Piece of Work''

‘Jamie took the time to understand us, our business and what we were trying to achieve. This allowed Jamie to construct a tone of voice which represented how we wanted to communicate to the market. This laid the platform for our website copy and we were very grateful for Jamie’s patience and persistence with our desire to produce a pitch perfect piece of work. We worked together on the problems and found solutions to any challenges we came across, ultimately crafting an excellent copy deck. Jamie was thoroughly professional in his work, meticulous with the detail and always hit his deadlines.’

 

Tom Haley, Director and Founder, Quantik

How Tone Influences Brand Perception

Tone influences communication long before audiences analyse the detail. The same message can appear more credible, more confident, more approachable, or more authoritative depending on how it is expressed.

This is important in sectors like finance, energy, and tech, where audiences evaluate expertise and trust through language cues rather than product experience.

Factors like sentence rhythm, vocabulary, structure, emphasis, and phrasing all contribute to how organisations are interpreted externally.

Screenshot of Quantik website

Brand Voice Workshop, Value Proposition Messaging, and Website Copy for Quantik

Quantik asked me to support a full messaging refresh. I worked with the founder to define how the company talked about its services, refine value propositions, and organise key messages. I then produced website and brochure content that applied the new direction.

Value Proposition Messaging and Website Copy for ISI Markets

I delivered strategic messaging and website copy for ISI, aligning product and sector narratives across a complex portfolio. Translated data-heavy platforms into clear, commercially relevant language, creating a consistent foundation that supports decision-making, sales conversations, and long-term positioning.

Screenshot of Ripcord Designs website

Tone of Voice Workshop and Website Copy for Ripcord Designs

I partnered with Ripcord Designs to develop their brand strategy and messaging framework. This included tone development, message hierarchy, and the language used across the website. The result was a more unified and consistent presentation across all touchpoints.

Payoneer

Messaging Strategy and Thought Leadership Writing for Payoneer

I worked with Engage Interactive to support Payoneer’s content programme. The early stages focused on clarifying how the company positioned its services across multiple audiences. This involved refining core messages and aligning the language used in long-form content so the communication felt more coherent across regions.

Germany Pension Refund

Brand Messaging, Tone of Voice and Website Copywriting for Germany Pension Refund

I led a brand language workshop for German Pension Refund and produced a full suite of materials, including a voice guide, messaging framework, and website content, to help the company expand into global markets.

Claranet

Value Proposition Development and Thought Leadership Copy for Claranet

I developed landing page content, thought leadership pieces, and LinkedIn ad copy for Claranet, supporting the promotion of its IT solutions through a range of marketing channels.

Xceptor

Tone of Voice and Value Proposition Messaging for Xceptor

Design House brought me in to develop Xceptor’s tone of voice and key messages. I created a guide that gave the company a consistent way to explain its automation solutions. The work helped align internal contributors and strengthened how the brand presented complex capability.

Amey

Tone of Voice and Value Proposition Messaging Strategy for Amey

I was commissioned by Design House to refine Amey’s tone and messaging. The project focused on establishing a clear style and aligning the language used across business units. This gave the organisation a more unified way to communicate across internal and external channels.

screenshot of Vercity website

Value Proposition Messaging and Website Copywriting for Vercity

Vercity (formerly HCP), was established in 1997 as a specialist healthcare PFI (Private Finance Initiative) and PPP (Public-Private Partnership) developer. This project was a collaboration between Brand New Copy and Edinburgh creative agency, Elastic.

Value Proposition Development, Website Copywriting and Messaging Framework for Optimus

I was commissioned to rewrite the Optimus website to support a clearer commercial proposition, strengthen positioning across key audiences, and create a consistent message across all role-specific pages.

Strategic Copywriting and Product Messaging for geoLOGIC

I provide ongoing strategic copywriting and messaging support to geoLOGIC across its core platforms, products, and thought leadership activity. The work spans product positioning, user-focused narratives, and commercially grounded content aimed at technical and commercial decision-makers.

Phaseshift

Messaging Strategy and Website Copywriting for Phaseshift

I created a strategic messaging framework for phaseshift.ai, giving the company a clear narrative for its technology and key audiences. The work supported the development of targeted website content aimed at strengthening the company’s positioning and attracting new clients.

Product Messaging, Thought Leadership and Sector Positioning for babelforce

I supported babelforce with long-form thought leadership and strategic content, focused on repositioning customer service automation as a business-critical capability rather than a technical add-on.

Why Some Tone of Voice Guides Fail

Many tone of voice documents are too abstract to influence day-to-day communication.  Without practical examples, communication standards tend to become subjective.

Different people apply the guidance differently, marketing agencies introduce their own writing habits, and AI tools reinforce generic phrasing that weakens verbal distinction.

A strong tone of voice needs to move beyond brand adjectives. It should create a practical reference point for how ideas are structured and how language is used across different contexts and audiences.

What the Tone of Voice Workshop Explores

The workshop focuses on how your organisation currently sounds. We’ll look at how language patterns strengthen perception, where communication is inconsistent, and how tone changes across different audiences, channels, and contexts.

We also examine recurring phrasing within your industry, the influence of AI-generated language, and how competitors express similar ideas. This often reveals where communication has become overly cautious, overly corporate, or too dependent on familiar industry language.

The objective is to define a clearer verbal identity that feels recognisable, repeatable, and easier to apply consistently across the company.

The Outputs from the Brand Voice Workshop

After the session, organisations usually have a clearer understanding of how they want to sound.

In many cases, the discussion also changes how people approach writing internally. Communication becomes less dependent on personal interpretation and more grounded in a shared understanding of tone, structure, emphasis, and verbal style.

The outputs from the session typically include a tone of voice guide containing practical examples, writing principles, preferred language patterns, and direction that can be applied across communications.

Tone of Voice Workshop Structure and Investment

Tone of Voice Workshops are typically delivered remotely over a 3-hour session, depending on the size of the organisation and the complexity of the communication challenges being explored. Sessions usually involve leadership, marketing, communications, or stakeholder-facing teams.

Preparation includes reviewing existing communication, identifying recurring language patterns, assessing tone consistency across channels, and examining how competitors and adjacent brands express themselves within your industry.

Workshops start from £2,500. This includes preparation, facilitation, workshop delivery, and a tone of voice guide containing practical language direction, writing principles, examples, and recommendations from the session.

Frequently Asked Questions

What is a tone of voice workshop?

A tone of voice workshop is a structured session designed to help organisations define how they should sound across written communication. The discussion focuses on language patterns, communication style, verbal consistency, and how tone influences audience perception across different channels and contexts.

What’s the difference between tone of voice and messaging?

Messaging focuses more on what an organisation communicates. Tone of voice focuses on how those ideas are expressed through language, structure, rhythm, vocabulary, and emphasis.

Why do so many brands sound similar nowadays?

Industry language tends to repeat itself over time, particularly within competitive B2B sectors. AI-generated content has accelerated this further by reinforcing familiar phrasing, structures, and communication patterns across websites, campaigns, and thought leadership.

What do you cover during the workshop?

Discussions typically explore current communication patterns, tone consistency, audience perception, and competitor language. We also cover verbal identity, AI-influenced phrasing, and how communication needs to flex. The session also includes tone of voice workshop exercises designed to turn abstract brand traits into practical communication guidance.

Can tone of voice be applied consistently across different channels?

Yes, although tone should adapt slightly depending on context. A strong verbal identity creates consistency in how the organisation expresses ideas, even when communication formats, audiences, or channels change.

Why do tone of voice guidelines often fail internally?

Many guidelines stay too conceptual to influence everyday writing decisions. Without practical examples and clear language direction, communication becomes dependent on individual interpretation rather than a shared standard.

Is this suitable for technical or specialist sectors?

Many sessions involve organisations operating within sectors where communication needs to balance expertise, authority, accessibility, and trust across multiple audiences and channels.

Can you revise an existing tone of voice guide?

Existing guidelines can be reviewed, refined, or expanded where communication has become inconsistent, outdated, overly broad, or difficult for teams to apply practically.

Do you offer in-person tone of voice workshops?

Most sessions are delivered remotely, although in-person workshops may be available depending on the organisation and location.

How much does a tone of voice workshop cost?

Tone of Voice Workshops start from £2,500. This includes preparation, facilitation, workshop delivery, and a tone of voice guide following the session.

Yes. I partner with selected agencies that need support producing long-form editorial for clients in energy, SaaS, finance, sustainability, and other specialist sectors. This includes white-label delivery where required.

Schedule a Call to Discuss a Brand Tone of Voice Workshop

Tone of Voice Workshops are designed for organisations that want greater control over how their communication is interpreted by their audience. If you’re reviewing how your organisation expresses itself through writing, feel free to get in touch to discuss the workshop in more detail.

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